Last Updated: June 2026
Victarc (victarc.in) provides one-time digital purchase packages (A-Rank Hunter and S-Rank Hunter) that immediately grant lifetime access to advanced gamification tools, quests, and rankings.
Because digital lifetime access is activated immediately upon successful transaction and database updates, **all payments are final, non-cancellable, and non-refundable.** We do not offer cooling-off periods or try-before-buy refunds.
The only exception to our no-refund policy is if a technical error occurs during checkout that blocks your account upgrade.
If your payment was processed successfully but your account remains on the "demo" plan, and our support team is unable to manually activate your access within **24 hours** of purchase, you will be eligible for a full refund of the amount paid.
Approved refunds will be processed through our gateway partner (Razorpay) back to the original payment source (UPI, Card, Net Banking). Refunds usually take **5 to 7 working days** to reflect in your bank account once initiated by our association.
To file a claim under the technical access exception or report double-charge payments, please email us with your registered account details and transaction receipt: support@victarc.in.